A Conversation With Cassandra...

This week for the 197th time our wireless internet service went down with Green Country Internet. So this is how the conversation went with our local office, staffed by Cassandra:

"Our wireless service is down again."
"Yes, you are not pinging. The problem is you have the old 2.4 system which doesn't work."
"That's why I called."
"You own that system, you bought it from Merl. If you want a new system you'll have to sign a new contract for two years. The new system is the 900 system. And if Merl still owned Green Country you wouldn't have the new 900 system."
"Fine, bring me the new radios and contract, and decent service."
"We would need an AP out there. We don't have an AP."
"Well, put one up on the clubhouse roof like the 2.4 one."
"We don't have them. The man from Phoenix has them, at Jetstream Wireless."
"Well, I am the customer and the customer is always right and I want the new system."
"Wrong, the customer is not always right."
"What?"
"You heard me."
"Well when will the man from Phoenix be here?"
"Don't know, he's not up yet."
"I think I'll sue you for business interruption and loss of service which I am paying for."
"OK."
"I may have to discontinue The Grove Observer because of no broadband service."
Silence.
"People are putting up all kinds of satellite systems here and replacing Green Country Wireless."
"So?" They will still have to pay us because they signed a two year contract."
"Why would we have to pay for something we are not getting?"
"Because, you signed a contract."
Dial tone.